Frequently asked questions
What is Email Triage AI?
Email Triage AI is a web app that connects to your Gmail or Outlook inbox and uses AI to read incoming emails, categorise them, score their priority, and draft replies for the ones that need a response. It sits alongside your existing email client rather than replacing it.
Which email providers are supported?
Gmail and Outlook are both supported today. Connection takes under a minute via standard OAuth.
How does Email Triage AI handle my email privacy?
Emails are processed to generate categorisation, priority scores, and drafts. We do not sell or share email content with third parties. The privacy policy and transparency page describe the full data flow.
Is there a free trial?
Yes — the pricing page lists the current free tier and paid plans. You can connect Gmail or Outlook and try the categorisation and draft features without entering payment details.
Does Email Triage AI send replies automatically?
No. Drafts are surfaced for review. You stay in control of every send.
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